Frequently Asked Questions
What services does Hedden Media offer?
Hedden Media specializes in professional photography, videography, and post-production editing. We create visual content for a variety of personal and professional needs, with ground-based and aerial perspectives available for projects where they are a good fit. If you have a specific idea in mind, reach out to discuss how we can bring it to life.
What types of projects do you work on?
We work with individuals, businesses, brands, and organizations to create media that captures attention and communicates a message. Whether you're looking to document a special occasion, showcase a property, promote a business, or develop creative content, we'll discuss your goals and determine the best approach for your project.
How much do your services cost?
Pricing depends on the type of project, its scope, the time required, and the final deliverables. Every project is different, so we work to understand your needs before providing a quote. Contact us with a few details about your vision, and we'll help you determine the best option for your goals and budget.
How do I book a project?
Getting started is simple. Submit an inquiry through our contact page with a description of your project, the services you're interested in, and your ideal timeline. We'll review the details and follow up to discuss your needs, availability, pricing, and next steps.
How far in advance should I book?
We recommend reaching out as early as possible, especially for events, time-sensitive projects, or specific dates. Availability varies depending on the schedule and project requirements. If your project is coming up soon, don't hesitate to contact us—we'll let you know what may be possible.
How long will it take to receive my photos or videos?
Turnaround time depends on the size and complexity of the project, as well as the editing involved. Your expected delivery timeline will be discussed before the project begins so everyone understands what to expect. If you have a deadline, please mention it in your initial inquiry.
Can I request a specific style or creative direction?
Absolutely. Your vision matters. If you have reference photos, video examples, a mood board, or a particular look in mind, share them with us. We'll work with you to understand your preferences and develop an approach that aligns with your goals while bringing our own creative expertise to the process.
Do you offer aerial photography and videography?
Aerial content can provide a unique perspective and add visual impact to the right project. Availability depends on the location, conditions, project requirements, and applicable flight restrictions. Let us know if you're interested in aerial footage, and we'll discuss whether it's a suitable option.
What if I need changes to my photos or video after delivery?
We want the final product to align with the agreed-upon project goals. Any included revisions, along with their scope and limitations, will be outlined in your project agreement or discussed before production begins. If you have concerns about your deliverables, please communicate them so we can review the issue and determine the appropriate next steps.
What information should I include when contacting you?
The more we know about your project, the better we can assist you. When reaching out, include the type of service you're looking for, your project goals, preferred dates or deadlines, location, and any specific ideas or references you have. If you're still figuring out the details, that's completely fine—we can work through the possibilities together.